Shipping, Returns and Refunds
WholesomeNibbles.com Shipping Policy
At WholesomeNibbles.com, we are committed to delivering our high-quality, wholesome products to you in a timely and efficient manner. Our shipping policy is designed to provide clear information on how we process, ship, and handle the delivery of all our products to ensure customer satisfaction and compliance with Pinterest’s policies and values.
2. Shipping Options and Delivery Times
- Standard Shipping: Estimated delivery within 5-7 business days for domestic orders.
- Expedited Shipping: Estimated delivery within 2-3 business days for domestic orders. Additional charges apply.
- International Shipping: Available for select countries, with estimated delivery within 15-20 business days. Shipping costs and delivery times vary based on destination.
Please note that all shipping times are estimates and may vary due to factors outside our control, such as carrier delays or customs clearance for international orders.
3. Shipping Costs
Shipping costs are calculated based on the weight of the order, the shipping method selected, and the delivery destination. Accurate shipping costs will be provided at checkout before you confirm your order.
4. Order Processing
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with a tracking number once your order has been shipped.
5. Customs, Duties, and Taxes for International Orders
Customers are responsible for any customs, duties, or taxes imposed by their country’s regulations. WholesomeNibbles.com is not responsible for any additional charges that may apply after a purchase is completed.
6. Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact us within 48 hours of delivery. We are committed to ensuring your satisfaction and will work to resolve any issues promptly.
7. Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges. We strive to ensure you are delighted with your purchase from WholesomeNibbles.com.
8. Contact Information
For any questions or concerns regarding your order or our shipping policy, please contact us at [email protected].
Returns and Refunds Policy:
At our online store, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes things don’t work out as planned. Therefore, we have outlined our returns and refunds policy to make it easy for you to understand and use.
We accept returns for products purchased from our online store within 90 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that personalized or custom-made products are not eligible for returns.
To initiate a return, please email us at [insert email address] with your order number and reason for the return. Once we receive your email, we will send you instructions on how to proceed.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.
Refunds will be processed within 5-7 business days of receiving your returned item. Please note that depending on your bank or credit card company, it may take additional time for the refund to be processed and reflected in your account.
Damaged or Defective Items:
If you receive a damaged or defective item, please email us through our website’s contact form within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.
If you have any questions about our Returns and Refunds Policy, please email us through the contact us form or chat. We are always happy to help!